Our Shows


When booking your ticket, the following will apply:

1. The doors will open 30 minutes prior to the starting time. You will be expected to scan your own tickets upon entry. Please print your tickets at home or email info@sparksem.co.uk 

2. You must wear a mask in the auditorium and when moving around the theatre. In addition, you will be subject to the legislation and theatre rules regarding Coronavirus at the time of your showing. 

3. All tickets are non-refundable unless the event/performance is cancelled or disrupted by more than 2 hours. Should you develop covid symptoms, please do not come to the venue. Refunds will not be given. 

If you have any other enquiries, please contact info@sparksem.co.uk and we will be more than happy to assist you.


All of our tickets on www.sparksem.com are sold on the basis of the following arrangements:

A - All ticket orders are simply seat requests, Sparks reserves the right to amend your seat for any reason at any time.

B - All orders that leave a single seat gap will not have their tickets authorised. You may receive an email from the office. You may still be charged for the seat request/order and may not receive your tickets if you do this. Sparks will not be liable for entry being denied at the venue in this case.

C - Tickets must be presented to gain entry through our scanning system at the theatre. You must therefore print your tickets or display on your mobile device. If you cannot do this, you may send an email to info@sparksem.co.uk with your order number and request that your tickets are printed off for you and left in the box office for you to collect free of charge. If you do not request this service and still want your tickets printing at the box office on the evening for pre-paid orders, an additional £0.50 per seat must be paid to Sparks to facilitate this. Sparks or the society cannot be held responsible for entry being denied to the performance.

D - If booking a wheelchair space, you must occupy the allocated space in front of Seats B5-7 (WC1 and WC2) and Seats B20-22 (WC3 and WC4) as indicated on your ticket. These are not physical seats and you must bring your own wheelchair. For health and safety purposes, you cannot block the aisles and you may be asked to leave the theatre, without refund, if you do not follow this policy.

In addition to this, our societies impose the following terms and conditions for their performances: You can see the hosting society on the show page.


Additional Terms and Conditions relating to your hosting society or group:


1. All tickets are sold on a non-refundable, non-changeable basis. (If the society cancels the show, or adjusts the starting time by more than two hours, the full ticket price less the Sparks booking fee will be refunded)


2. Voluntary Exchanges - If you would like to change your seats

At the discretion of Sparks, you may swap your tickets if the seats you now want are available for the same price as you have paid, a 50p charge per seat will apply for every amendment.

Send an email to info@sparksem.co.uk stating your name, booking reference, current seats and seats you wish to swap to.


Keep the confirmation email for proof of purchase, however you will not be admitted into the theatre with this.


Please do not leave seat amendments until the box office. Any customer wishing to amend seats at the box office will be asked to wait until the performance start time to ease congestion at the theatre.


If you cannot find your e-ticket, log on to your account at www.sparksem.com and click 'My Account' - find your order and click on it. Then scroll down to 'Get Tickets Here' at the bottom of the page. Then print and bring with you.






Coming to the theatre with babies / children?

As per theatre rules, every body must have their own seat to ensure the theatre doesnt become over capacity. Babies are permitted on knees providing they do have their own seat paid for to ensure we will never have over 230 guests at any one time. Hyde Festival Theatre has its own baby changing and nappy disposing facilities in the accessible bathroom at the back of the auditorium and in the ladies bathroom in the upstairs 'Madge Bayes Hall' bar. For your convienience, you can collapse, fold away and store your buggies and pushchairs in the wheelchair spaces in front of seats B5-7 and B20-22 when these spaces arent being used. Alternatively, in the box office but this is left at your own risk. Please ensure you fold buggies down and remove valuable and sentimental items. You cannot block any aisle of the theatre.


Do you require a Wheelchair space?

We have 2/4 wheelchair spaces in front of seats B5-7 and B20-22. Companions can book seats B5-7 or B20-22 to be directly behind the wheelchair spaces. These are not physical seats. If you are transferring, we would recommend using seats B5-7 and/or B20-22 to give you the most space. However, please dont leave a single seat gap. If you have any queries, please do contact the office who will be more than happy to help.

Do you require a Booster seat?

The theatre have a very small amount of booster seats for children. These are allocated on a first come, first served basis and cannot be pre-booked. Please ask a front of house team member when you arrive

If you have any queries at all, please contact the office or email info@sparksem.co.uk in advance of booking your seats and we will be more than happy to help and advise.