Website Terms of Use & Privacy Policy
For information on purchasing tickets, please visit our How to Book Tickets page.
For booking Terms & Conditions relating to performances, please visit our Terms & Conditions page.
Website Terms of Use
Acceptance of These Terms
By accessing and using the Sparks Event Management website, you agree to comply with these Terms of Use and all applicable laws and regulations.
Sparks Event Management reserves the right to amend these Terms at any time. Any changes will be published on this website and will take effect immediately upon publication.
Where this website contains links to external websites, those websites are governed by their own terms and conditions.
Permitted Use
All content on this website, including text, graphics, images, logos and software, is owned by or licensed to Sparks Event Management and is protected by copyright and other intellectual property laws.
You may view and print pages from this website for your own personal, non-commercial use.
You may not reproduce, copy, distribute, publish, modify or commercially exploit any content from this website without prior written permission.
Third-Party Websites
Our website may contain links to third-party websites for your convenience.
Sparks Event Management has no control over the content or operation of these websites and accepts no responsibility for:
- Their accuracy or completeness.
- Their availability.
- Any viruses, malware or harmful software they may contain.
- Any loss or damage arising from their use.
Your use of any third-party website is entirely at your own risk and subject to that website's own terms and policies.
Cookies
Our website uses cookies to:
- Improve your browsing experience.
- Remember your preferences.
- Analyse website traffic.
- Support social media features.
- Help us improve our services.
Some information may be shared with our analytics, advertising and social media partners, who may combine it with other information you have provided to them or collected through your use of their services.
By continuing to use this website, you consent to our use of cookies unless you choose to disable them through your browser settings.
Children
Children under the age of 16 must not submit personal information through this website without appropriate parental or guardian consent.
Disclaimer
While we make every effort to ensure this website operates correctly, Sparks Event Management cannot guarantee that:
- The website will always be available.
- Information is always accurate or up to date.
- Services, pricing or products will always be error-free.
- Downloaded files will be free from viruses or other harmful components.
This website and all content are provided on an "as available" and "as is" basis.
To the fullest extent permitted by law, Sparks Event Management excludes all warranties, whether express or implied, including warranties of merchantability and fitness for a particular purpose.
We shall not be liable for any direct, indirect, incidental, consequential or punitive damages arising from your use of this website.
Indemnity
By using this website, you agree to indemnify and hold harmless Sparks Event Management, its employees, directors, officers, affiliates and partners against any claims, losses, damages or expenses arising from your misuse of the website or breach of these Terms.
Privacy Policy
Scope
This Privacy Policy explains how Sparks Event Management collects, stores and uses personal information obtained through this website.
It applies only to information collected directly by Sparks Event Management and does not apply to third-party websites linked from this site.
Information We Collect
When you create an account or purchase tickets, we may collect information including:
- Name
- Address
- Email address
- Telephone number
- Payment details (processed securely by our payment provider)
- IP address
- Browser type and version
- Operating system
- Cookies and website usage information
This information helps us:
- Process bookings.
- Provide customer support.
- Prevent fraud.
- Improve website performance.
- Maintain website security.
- Tailor website content where appropriate.
Sharing Your Information
We never sell or rent your personal information.
Your information may be shared only where necessary to:
- Process your booking.
- Provide services you have requested.
- Meet legal obligations.
- Fulfil contractual requirements with event organisers.
If you create an account, you may also receive information about future productions taking place at venues where you have booked tickets.
Marketing Communications
With your permission, we may contact you about:
- Upcoming productions.
- Special offers.
- Venue news.
You may unsubscribe from marketing communications at any time by:
- Contacting our office on 0161 327 2781, or
- Emailing info@sparksem.co.uk.
Please note that even if you opt out of marketing, we may still contact you regarding:
- Your bookings.
- Event cancellations.
- Venue changes.
- Postponements.
- Payment queries.
- Important customer service information.
- Season ticket renewals where applicable.
Cookies
Cookies are small text files stored on your device that help our website function effectively.
Cookies cannot damage your computer and, on their own, do not identify you personally.
We use cookies to:
- Maintain your shopping basket.
- Remember your preferences.
- Improve website performance.
- Analyse visitor behaviour.
- Deliver relevant website content.
You can control or disable cookies through your browser settings, although some website features may not function correctly.
Changes to This Policy
We may update these Terms of Use and Privacy Policy from time to time.
Any changes will be published on this page and will take effect immediately.
Contact Us
If you have any questions regarding these Terms of Use or our Privacy Policy, please contact us:
Telephone: 0161 327 2781
Email: info@sparksem.co.uk
Our team will be happy to assist you.
For ticket booking guidance, please visit the How to Book Tickets page.
For booking-specific Terms & Conditions, please visit the Terms & Conditions page.